How to Overcome the Midday Slump

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https://hbr.org/2015/07/how-to-overcome-the-midday-slump (с)

Doing your best work requires focus and energy. But it’s hard to stay focused for an 8-hour stretch. So how can you find the necessary energy to get your work done? How do you choose those precious moments when you think you’ll be feeling your best to do the most challenging work? And what’s the best way to ride out any lulls?

What the Experts Say
“It’s just not realistic to expect ourselves to be on all day,” says Carson Tate, author of Work Simply: Embracing the Power of Your Personal Productivity Style. “Just as you wouldn’t expect yourself to walk at a brisk pace for eight solid hours, you shouldn’t expect yourself to be focused or think strategically for that amount of time,” says Tate. To make matters worse, few of us are getting adequate shut-eye. Around a third of the time, Americans come to work with less than 6 hours of sleep. “That’s just not enough,” says Christopher Barnes, an assistant professor of management at the University of Washington’s Foster School of Business. “And the effects can be very detrimental to your work.” Here are strategies to feel more energized during the day.

Tailor your tasks to your energy
“There are a few optimal windows for doing your most creative and focused work,” Barnes says. Most people are at their best in the mid-morning and late afternoon. You might match your circadian rhythm to your schedule by organizing your to-do list around these peaks and valleys. Tate recommends doing “any type of highly detailed work,” such as writing, important decision-making, or technical coding during high-energy hours. During the lulls, you can then turn to tasks that don’t require a great deal of focus: cleaning out your inbox, filling out expense reports, or returning phone calls. “That’s when to do tasks that are like muscle memory work,” she says.

Get up and move
Any kind of physical movement will temporarily boost your alertness and energy levels. “Do just ten minutes, and the energy and focus will be much stronger afterwards,” says Tate. You might take a brisk walk around the block, walk up and down the stairs, do some jumping jacks or push-ups, or even just stretch at your desk. The key is simply to move, which gets oxygen flowing and helps your body and mind overcome fatigue. Have a meeting scheduled? Take your colleague for a walk instead. And make a concerted effort to integrate exercise into your weekly schedule. “If you exercise regularly,” says Barnes, “then your chronic levels of energy will be higher.”

Meditate at your desk
Steve Jobs swore by it. Ray Dalio, head of the $165 billion Bridgewater Associates hedge fund, says it makes him feel like “a ninja in a fight.” Their secret weapon? Meditation. “Mindfulness exercises are a great way to engage in restoration” during the day, says Barnes. Research suggests that even a just a few minutes of meditation lowers stress and improves concentration and focus in a tired brain. “It’s a restful period that lets people drop some of the anxiety that further drains their energy,” says Barnes. Breathing “sounds so basic,” says Tate. But “five to seven deep belly breaths give us a lot more oxygen, which will give you a boost.”

Avoid relying on caffeine
Drinking coffee often feels like it mitigates the effects of a midday dip. “But it’s not actually giving you more energy,” says Barnes. “All it’s doing is masking the effects of your low energy,” by blocking a chemical that tells your body you are tired. And while this might work for awhile, caffeine, like any other drug, soon begins to have diminishing returns. “The more dependent you are, the less the benefit you gain from using it and the more you need it just to get to your normal level,” says Barnes. He recommends using caffeine rarely and strategically to feel energized, like ahead of a big monthly meeting or if you’ve gotten a particularly bad night of sleep. “Don’t make it a habit to go out for coffee at 3 o’clock,” he says.

Listen to music
“Music is a great way to rev up or calm down,” says Tate. Just as you use music to energize when you work out, “you can do the same thing before your 3 PM presentation,” she says. The type of music that works best will differ from person to person: Whereas a fast-paced beat might get one person moving and energized, a laid-back beat might help someone else clear his mind and focus. Tate has a preference for instrumentals without lyrics, which she says “really helps me get through cognitive lulls.”

Power down your device
Working on your computer or phone late into the night directly harms your energy levels the next day. That’s because blue light from a device’s screen suppresses the production of melatonin, the chemical that tells your brain that it’s time to go to sleep. “It’s critical to avoid smartphone and tablets within an hour or two of going to bed,” says Barnes. “The worst thing you can do is use your phone in bed.” Of course, if checking your email at night is non-negotiable, Barnes suggests using apps likef.lux for computers or Twilight for smartphones to shift your device’s display from more blue light to red as day turns to night. Wearing blue-blocking Uvex glasses or similar models while you work at night can also help.

Get more sleep
If you’ve heard it once, you’ve heard it a thousand times: The key to feeling more energized during the day is simply to get more sleep at night. “If you want to excel at anything, go to bed,” says Tate. “Sleep is the number one predictor of success.” Barnes agrees. “People think they can get just five or six hours of sleep and be fine,” he says. “But even small amounts of lost sleep will have noticeable effects.” A 2009 study found that people who had their sleep restricted to five hours a night for four days in a row showed the same loss in performance at a simple cognitive task as people who had a blood alcohol content level of .06. If you get eight hours of sleep on a regular basis, Barnes says, the dips in your circadian rhythms will be far less painful and more manageable. “Then none of these stop-gap measures will be necessary.”

Principles to Remember

Do:

  • Meditate or perform breathing exercises when you start to feel your energy wane.
  • Put down your device an hour before you go to bed, and try to get 7-8 hours of sleep on a regular basis.
  • Use music to motivate and energize.

Don’t:

  • Tackle important or creative tasks during lulls — save those for peak energy hours.
  • Sit at your desk all day ­— take short walks, stretch, or do calisthenics for short-term bursts of energy.
  • Depend on coffee to get you through the afternoon.

Case study #1: Mining energy in mindfulness
Dan Scalco had been struggling with the 3 o’clock slump for awhile. As CEO of Digitalux, a digital marketing company based in Hoboken, New Jersey, Dan regularly clocked 12-hour days, putting out fires with clients, pitching for new work, and managing his team.

He tried taking supplements and multivitamins, going to the gym, and even taking mininaps in his office. But nothing seemed to alleviate the afternoon lull.

Then he began to do more research on strategies that had worked for successful business leaders. “I found that a lot of the people that I admire, people who are CEOs and authors, have some form of meditative practice,” Dan says. He was skeptical at first. “I had always looked at meditation as something that hippies did,” he says. But the more he read about the benefits, the more he wanted to give it a try.

The effects for him were immediate. He felt more energized, less stressed, and more focused during interactions with his clients and team. He now tries to meditate at least once a day for 15 to 20 minutes – typically around 2:30 or 3 PM. He sits on his office couch or chair, with his hands on his knees and eyes closed, and repeats a mantra in his head. “It’s like I’m on vacation for about 20 minutes a day,” he says. Afterward, “I feel like my brain has recharged.”

“I can honestly say that meditating at least once per day has changed my life,” Dan says. “It has given me unlimited amounts of energy, and thoroughly increased my productivity.”

Case study #2: Maximizing high-energy hours
Ryan Hulland was dog tired. As vice president and co-owner of Monitoring Management (MonMan), a Charlotte, North Carolina-based supplier of HVAC and electrical equipment, he was pulling down long weeks trying to expand the business. In the evenings, he would help put his three-year-old to bed before getting back on the computer to do more work.

He began drinking more coffee and energy drinks, but found that they weren’t having the same effect after awhile. That’s when he began walking regularly, often after lunch. He found the exercise invigorated him, and led to more creative ideas. But when he got back to his desk re-energized, he often had to tackle a fairly mundane, rote task on his to-do list, which immediately erased the walk’s effects.

He began breaking out his to-do list into three columns on a white board in his office: a “fun” column of tasks that required a bit of creative thinking, like writing a company blog post; a “stuff” column of more mundane tasks that didn’t require a great deal of concentration or thought, like filling out paperwork; and an “urgent” column of items that needed to get done regardless of how he was feeling.

“I try to match up items on the list with how I’m feeling at the time,” Ryan says. “The creative or fun stuff I like to do when I have a lot of energy and then the boring stuff I do when I have a lull.”

Ryan says that thanks to his new to-do list format, he gets far more done and takes better advantage of his peak-energy hours. Whereas he might have mindlessly surfed the web during a low-energy lull, he now tackles something from his “stuff” column. “There’s rarely a time now throughout the day that I’m not doing something,” he says.

He still works the same hours, but estimates he’s “maybe 20 to 30 percent more productive.” And when he gets home at night, “I’m less tired than I was before.”

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If Your Boss Thinks You’re Awesome, You Will Become More Awesome

(C) https://hbr.org/2015/01/if-your-boss-thinks-youre-awesome-you-will-become-more-awesome

 

If your boss thinks you’re awesome, will that make you more awesome?  This question came to us recently, when we were working with the top three levels of management in a multinational.  When asked to rate their direct reports on 360 evaluations, some managers consistently rated everyone higher, and others consistently lower, than the average. We wondered if this was a result of bias, and what effect it had on the people who worked for them.

To understand this better we looked at a larger set of 360 data to identify 50 of the company’s managers who rated their direct reports significantly more positively than everyone else on a five-point scale (that is, they gave a higher percentage of their subordinates top marks than their colleagues did, skewing the curve to the right, as in Lake Woebegone, where everyone is above average). We also identified 31 managers who consistently rated their direct reports significantly lower than their colleagues, skewing their curves to the left.

The difference is stark: Only 18.4% of the people working for the “positive-rating” managers, or the easy graders, were judged as merely “competent” (that is, just average) compared with fully 51.4% of those working for the “negative-rating” managers, clearly the harder graders. While neither group judged even 1% of their workers as truly problematic and in need of significant improvement, almost 14% of those working for the negative-rating managers were judged to need some improvement compared with only 3% of those working for the positive-rating bosses.

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It’s hard to parse the meaning of these data. Are the positive-rating managers indulging in grade inflation? Do the lower ratings actually represent a more objective and deserved analysis of a subordinate’s performance? (After all, it does follow the standard bell curve.) Or perhaps the ratings are in some way self-fulfilling, and the leaders who see the best in their people actually make them better, while those who look more critically make their subordinates worse.

We favor that second interpretation, since whether deserved or not, the psychological effect of these ratings was dramatic. Anyone who joined us in the discussions with the subordinates of these two sets of managers would have instantly seen the impact. The people who’d received more positive ratings felt lifted up and supported. And that vote of confidence made them more optimistic about future improvement.  Conversely, subordinates rated by the consistently tougher managers were confused or discouraged—often both. They felt they were not valued or trusted, and that it was impossible to succeed.

These feelings directly translated into higher or lower levels of engagement: engagement scores for those working under the negative raters averaged in the 47th percentile, whereas scores for those reporting to the positive raters averaged in the 60th percentile.  This difference is statistically significant.

It’s possible that the negative-rating managers simply had more than their share of less-engaged employees, but we believe the far more likely explanation is that everyone’s engagement levels started out roughly the same and that widely different daily interactions, culminating in extremely divergent performance reviews, had a strong impact on engagement levels.

This is a particularly alarming possibility when you consider the seemingly reasonable motives of those who gave consistently lower ratings. We frequently heard them say something like, “I want my people to get the message that I have high expectations.”  Those who gave high marks to their people also had high expectations, but they were more focused on sending the message that they had confidence in their people. They truly felt that they had selected the best people for those positions, and they expected them to succeed.

And did they?  To see, we looked at the overall leadership ratings the two groups’ 360 evaluations. We were not surprised, by now, to see that the bosses who rated everyone lower on their performance also rated them lower on their leadership abilities, while the bosses who gave the highest marks to their teams in general gave high marks on leadership as well. The degree of difference was startling, though—with leadership ratings averaging only in the 19th percentile for the low raters and 76% for the high raters.

And the thing is, the peers, subordinates, and other associates also rated the leadership skills of the employees working for the low-rating managers lower than those working for the high raters. The gap was not nearly as great, as you can see in the chart below, but it was consistent and significant.

ifyourbossthinks v2

The fact that the ratings given by both the low- and high-rating managers were so different from the ratings given by others suggests that both sets of managers are biased (or that managers trying to force rank their staffs are judging them unfairly). And it also shows that these biases and rankings have become self-fulfilling, influencing subordinates’ behavior to the extent that others ultimately can see it.

If this is so, these tough graders aren’t doing the organization any favors. There’s an interesting study that is related to this issue called “Predicting non-marital romantic relationship dissolution: A meta-analytic synthesis.”  This was a meta-analysis of 137 studies collected over 33 years with 37,761 participants.  These studies were looking at factors that cause non-married couples to break up or stay together.  The number one factor that kept people together was something they called “positive illusion” – essentially that the person you’re dating thinks you’re awesome.

Is it possible, then, that if a boss thinks you’re awesome you will become more awesome? On a personal level, it’s hard to dismiss. We’ve spoken with hundreds of leaders whose bosses thought they were awesome, we know the impact is real.

 

TPM Application in Fresh Food Processing

Interesting case:

(c) https://www.industryforum.co.uk/resources/case-studies/tpm-application-fresh-food-processing/

Applying Focussed Improvement and Autonomous Maintenance to increase yield and throughput

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Background

The client processes fresh natural raw material to prepare for further processing at another internal business unit. The process is labour intensive, but relies on a handful of key machines to keep productivity globally competitive. The site believed they were close to achieving the theoretical maximum yield from the product although the process yield and efficiency regularly changed and was believed to be due to differences in natural raw materials.

The Challenge

There are many factors that affect the yield and performance of the process, not least the impact of the size and texture of the natural products arriving direct from their harvested environment. The team were aware that the raw material variation could be used as an excuse for variation in performance, and set out to prove which of their process inputs were significant to the yield and throughput. The throughput rates needed to improve to remain competitive and the standard yield target had not been altered since the era when products were processed purely by hand.

The Objectives

The client group have a corporate approach to continuous improvement which incorporates Lean manufacturing, six sigma and Total Productive Maintenance principles. The site team had limited experience of applying the improvement tools, so required support to implement the tools to improve the team’s understanding and control of the process.

The Industry Forum Solution

Recognising the size of the site and the amount of resource available for improvement activities, Industry Forum facilitated a Loss Tree Workshop to understand the current losses seen in the process. This highlighted a key machine to run a Focussed Improvement Workshop and an Autonomous Maintenance Workshop in the initial processing area of the factory. Time was spent analysing the differences between machines and raw materials to pinpoint several causes of variation in the process. The 4M (Manpower/Machine/Material/Method) inputs were considered and a matrix created to highlight what potential variations needed to be fully understood in terms of their impact on the process performance. Carefully controlled trials were designed and performed by the team to further understand the variation sources. After full analysis of the trial results, several solutions were implemented:

  • Grading of the raw material introduced
  • Standardisation of optimum machine settings matched to material size
  • Introduction of Autonomous Maintenance checks to ensure optimal equipment conditions
  • Equipment improvements through modifications to rollers and trays as well as replacing worn components
  • Modifying the team structure to allow better process control and data analysis
  • Specification of a raw material freezing method designed for optimal yield
  • Improvement of data collection documentation and elimination of duplication

The 18 day programme has generated savings of £175k through the combined impact of increased throughput (+2%) and yield (+2%) achieved.  Based on the improvements a new standard yield target has been set at the highest ever level.

Kyiv Employer Branding & Engagement Forum 2014

27-28 листопада 2014 року відбувся надзвичайно надихаючий форум – Kyiv Employer Branding & Engagement Forum 2014. Організатор PRP. Співорганізаторами були Mondelez Ukraina.

Отримала заряд енергії, емоцій, мішок різних думок, натхнення для роботи, для making changes and making diffrence… Дуже багато цікавих людей і цікавих розмов. А головне – мільйони ідей. Форум відбувався в Музеї Духовних Скарбів України, що вже само собою створювало своєрідну атмосферу. Падав сніг, з вікон було видно засніжений прекрасний Київ, а всередені були представлені виставки робіт Лілії Тептяєвої та Марії Примаченко, а також відео-інсталяція “Ілюзія присутності”, присвячена Майдану. Справді особливий був дух у цього форуму. Думаю, що всі, хто там був, це відчули.

Оксана Семенюк, як завжди надихала. Вкотре переконуюся, що працюю в одній з найкращих і небайдужих організацій #ILoveMyJob. Гості з Ізраїлю ділилися досвідом, як жити далі, працювати продуктивно, і не втрачати надію в умовах війни. Олег Покальчук без прикрас вказав нам, як суспільству, діагноз – пост травматичний синдром. Кожен за цей рік пережив або особисту трагедію, або співчував оточуючим. Я й сама досі не можу без сліз, ба навіть ридання, дивитися кадри і хроніки з Майдану, АТО… Дмитро Шимків ще не втратив надію змінити щось на краще на держслужбі. You have our support! Павло Шеремета ділився цікавими спогадами. Владислав Рашкован закликав усіх працювати в НБУ, KUDOD, by the way, за оригінальний підхід в рекрутингу :). Якби не мала такої шикарної роботи, їй-Бо, подалась би в НБУ :). Ірена Карпа та Павло Гудімов дискутували з Оксаною Семенюк та Наталією Попович про культуру, культурну політику та корпоративну культуру. І ще було багато-багато цікавих людей, обговорень і доповідей… Згадую щоразу, і знову надихаюсь.

Думаю натхнення вистачить до KEBEF 2015, з нетерпінням його чекатиму наступного року!

Вітаю всіх з Різдвом Христовим, хто святкує його сьогодні! А всім іншим – веселих прийдешніх свят, натхнення та МИРУ нам всім!

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CI Town Hall – Merry X-Mas!

Joy, CI ideas, Christmas Spirit, 6 Sigma Projects, Global Efficiency Regional Gold Awards… All that and lots more we’ve enjoyed during Year-End CI Town Hall at our Dream Factory (Mondelez International Chips Factory)

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Merry X-mas! Enjoy and Improve Continuously!